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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jane okeefe

June 11, 2026

5  out of  5
rating by jane okeefe
"Great customer service. I actually get to speak to live a person if I need to!"
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Frank Porter

June 9, 2026

5  out of  5
rating by Frank Porter
"so rewarding to talk to a REAL LIVE PERSON! NOT an AI ROBOT"
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Nicky W

May 27, 2026

5  out of  5
rating by Nicky W
"I've been a customer of Beth's for years. Her office and staff are excellent; helpful, knowledgeable, courteous and prompt. I can't recommend them enough. Great to do business with and will continue to work with her office for another many years!"
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Krysta Monique

April 20, 2026

5  out of  5
rating by Krysta Monique
"I love doing insurance here. I switch from being loyal to a different location because i wasn’t given the same loyalty in return. When asking for help i would be left ignored. This company is there. Even when my child was in the hospital, they cared and gave me the patience i needed. They are always finding ways to help—ways i didn’t when know were an option"
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Loree Klinger

March 13, 2026

5  out of  5
rating by Loree Klinger
"I talked to Christina, very nice lady. She helped me immensely. She is very nice. That is a big plus these days"
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Tegan Flores

March 9, 2026

5  out of  5
rating by Tegan Flores
"Beth Bales and her team (shout out to Kristina Sais!) are the best State Farm team out there! It’s really night and day difference from the previous support I received from another State Farm agent/partnership.

I love the ease of being able to text the team any and all questions I have. They help me when I need policy questions answered or need policy updates. I have trusted them with my car, home, and rental policies.

Thank you to the Bales team!!!"
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Lisa Romero

February 1, 2026

5  out of  5
rating by Lisa Romero
"Great Customer Service! Jenn was very patient and knowledgeable in helping me understand an ongoing billing issue."
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Brooke Ryan

December 3, 2025

5  out of  5
rating by Brooke Ryan
"I worked with Jenn Esquibel and she was phenomenal! Super nice, explained everything perfectly, answered all of my questions and was always quick to respond. Working with her was amazing!"
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Durgesh Singh

November 4, 2025

5  out of  5
rating by Durgesh Singh
"Very supportive and helpful staff , Appreciate"
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Lauren Taylor

October 22, 2025

5  out of  5
rating by Lauren Taylor
"We have been working with Beth and her team for a couple years now and they have been fantastic! They always help me get the lowest rates and are great advisors. They always get back to me in a timely manner! Couldn’t recommend them more!"
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Audra Carroll

October 17, 2025

5  out of  5
rating by Audra Carroll
"I should've switched insurance carriers sooner! They've gone above and beyond answering any questions or resolving any issues. Great experience all around!"
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patrick romero

October 2, 2025

5  out of  5
rating by patrick romero
"I would recommend working with this team any day of the week. Thank you for having my back."
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Shannon Carter

October 1, 2025

5  out of  5
rating by Shannon Carter
"My parents were moving from California and we worked with a broker to identify the best homeowners and car insurance policies for them. Beth Bales office was amazing at identifying the right coverage. More importantly, their service and responsiveness was excellent. I even changed my own agent to Beth Bales' office based on the service they provided in getting my parents set up with their new policies."
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Jeremiah Sparks

October 1, 2025

5  out of  5
rating by Jeremiah Sparks
"Love these peolpe, been using them for years. Couldn't ask for better place!"
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Allison Prigmore

August 12, 2025

5  out of  5
rating by Allison Prigmore
"Great company with great prices!"
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Kevin & AJ

August 12, 2025

5  out of  5
rating by Kevin & AJ
"Alivia was wonderful in helping us switch from our previous insurance policy to State Farm. She was very communicative, promptly followed up on questions and even helped us save additional money by adding products and starting our policy before rate changes took effect. We look forward to working with her in the future."
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Cortney Cooper

June 11, 2025

5  out of  5
rating by Cortney Cooper
"Best insurance company. Everyone is always very responsive. Richard never gets irritated exposing things to me and is super responsive. Definitely like my choice of renters insurance company. 10/10 would recommend."
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Laurie Bitzkowski

April 10, 2025

5  out of  5
rating by Laurie Bitzkowski
"Long time customer here and must say.. these guys are great!!! Super nice and always on the ball to keep my policies up to date with lowest rates and always give me all the best options! Highly recommend for all types of insurance!!!!!"
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Jason K

March 27, 2025

1  out of  5
rating by Jason K
"Hands down the worst insurance broker I’ve ever used. Beth is unprofessional as she wouldn’t take calls from clients to discuss why rates went up $100s of dollars shortly after signing. Did absolutely nothing to help her clients. I would never recommend using this branch or her for any of your insurance needs. Wish I could give this no stars. Find someone who goes to bat for lower rates, not some scam artist."
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Sadie Sublousky

March 19, 2025

5  out of  5
rating by Sadie Sublousky
"I am so glad I chose Beth and Team when switching plans. They made the process smooth, simple, and even enjoyable. I am happy and confident to recommend Beth & Team."
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Melissa Irizarry

March 14, 2025

5  out of  5
rating by Melissa Irizarry
"Alivia was persistent in a good way, professional, patient, and answered all my questions! She helped me with $500 yearly savings! Thanks Alivia and thanks State Farm!"
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Gabriel A

February 21, 2025

5  out of  5
rating by Gabriel A
"Richard did an excellent job assisting me during the claims process."
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Michael Oday

February 12, 2025

5  out of  5
rating by Michael Oday
"Great people, fast efficient service"
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Travis Janssen

February 11, 2025

5  out of  5
rating by Travis Janssen
"Alivia helped me compare rates back and forth for nearly 40 minutes and was very helpful and engaged the whole time. Also was very patient as I crunched numbers on my end and allowed me to bounce ideas off of her to get the correct policy for me. Highly recommend."
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Brody Conley

February 4, 2025

5  out of  5
rating by Brody Conley
"She’s an amazing insurance agent with awesome customer relations. Great if you need something in a pinch"