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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allison Prigmore

August 12, 2025

5  out of  5
rating by Allison Prigmore
"Great company with great prices!"
We responded:
"Thank you, Allison! I'm happy you found our prices and service to your liking. We’re always here to assist with any of your insurance needs. Thanks for choosing us!"
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Kevin & AJ

August 12, 2025

5  out of  5
rating by Kevin & AJ
"Alivia was wonderful in helping us switch from our previous insurance policy to State Farm. She was very communicative, promptly followed up on questions and even helped us save additional money by adding products and starting our policy before rate changes took effect. We look forward to working with her in the future."
We responded:
"Thank you, Kevin & AJ! I'm happy to hear that Alivia provided such excellent service in transitioning your insurance policy to State Farm. It's great to know she was communicative and proactive in helping you save money. We look forward to continuing to assist you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Cortney Cooper

June 11, 2025

5  out of  5
rating by Cortney Cooper
"Best insurance company. Everyone is always very responsive. Richard never gets irritated exposing things to me and is super responsive. Definitely like my choice of renters insurance company. 10/10 would recommend."
We responded:
"Thank you, Cortney! I'm so happy to hear that you're satisfied with our service and that Richard has been helpful and responsive. It's great to know you feel confident in your choice with us for renters insurance. If you ever need anything else, just let us know!"
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Laurie Bitzkowski

April 10, 2025

5  out of  5
rating by Laurie Bitzkowski
"Long time customer here and must say.. these guys are great!!! Super nice and always on the ball to keep my policies up to date with lowest rates and always give me all the best options! Highly recommend for all types of insurance!!!!!"
We responded:
"Thank you so much, Laurie, for your wonderful feedback! I'm happy to know that you've had such a positive experience with our team. It's great to hear that we've been able to keep your policies updated with the greatest options and rates. We truly appreciate your recommendation and look forward to continuing to assist you with all your insurance needs. If you ever need further assistance, please don't hesitate to reach out!"
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Jason K

March 27, 2025

1  out of  5
rating by Jason K
"Hands down the worst insurance broker I’ve ever used. Beth is unprofessional as she wouldn’t take calls from clients to discuss why rates went up $100s of dollars shortly after signing. Did absolutely nothing to help her clients. I would never recommend using this branch or her for any of your insurance needs. Wish I could give this no stars. Find someone who goes to bat for lower rates, not some scam artist."
We responded:
"Thank you for your review, Jason. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please contact us at your convenience to tell us more about your experience and how we can find a resolution for you. "
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Sadie Sublousky

March 19, 2025

5  out of  5
rating by Sadie Sublousky
"I am so glad I chose Beth and Team when switching plans. They made the process smooth, simple, and even enjoyable. I am happy and confident to recommend Beth & Team."
We responded:
"Thank you, Sadie, for your wonderful feedback! I'm glad to know that our team made your transition to a new plan smooth and enjoyable. Your confidence in recommending us means a lot. If you ever have any questions or need further assistance, we're here to help!"
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Melissa Irizarry

March 14, 2025

5  out of  5
rating by Melissa Irizarry
"Alivia was persistent in a good way, professional, patient, and answered all my questions! She helped me with $500 yearly savings! Thanks Alivia and thanks State Farm!"
We responded:
"Thank you, Melissa, for sharing your experience! I'm happy to know that Alivia was able to assist you with professionalism and patience, and that she helped you save money. Your satisfaction is important to us, and we're grateful to have Alivia on our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Gabriel A

February 21, 2025

5  out of  5
rating by Gabriel A
"Richard did an excellent job assisting me during the claims process."
We responded:
"Thank you, Gabriel! I’m happy Richard was able to assist you during the claims process and make things easier for you. If you ever need anything else, don’t hesitate to reach out!"
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Michael Oday

February 12, 2025

5  out of  5
rating by Michael Oday
"Great people, fast efficient service"
We responded:
"Thank you, Michael! I'm glad you found our team to be great and our service fast and efficient. We appreciate your feedback and are here to help with any future insurance needs or questions you may have."
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Travis Janssen

February 11, 2025

5  out of  5
rating by Travis Janssen
"Alivia helped me compare rates back and forth for nearly 40 minutes and was very helpful and engaged the whole time. Also was very patient as I crunched numbers on my end and allowed me to bounce ideas off of her to get the correct policy for me. Highly recommend."
We responded:
"Thank you, Travis, for sharing your experience! I'm glad Alivia was able to assist you with comparing rates and finding the right policy. Her patience and engagement are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."
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Brody Conley

February 4, 2025

5  out of  5
rating by Brody Conley
"She’s an amazing insurance agent with awesome customer relations. Great if you need something in a pinch"
We responded:
"Thank you, Brody! I'm happy to know that you appreciate the service and customer relations provided. If you ever need assistance or have questions, feel free to reach out anytime. We're here to help!"
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Steve Whittier

February 3, 2025

5  out of  5
rating by Steve Whittier
"I've been doing my business with State Farm for over 40 years in NYS, and it turns out that by making scheduled on-line payments, it $ goes here. I sure hope my local agent is getting his cut!🙂"
We responded:
"Thank you, Steve, for your long-standing loyalty to State Farm over the years! We're happy to have you as part of our community. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
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Steven Lewis

January 30, 2025

5  out of  5
rating by Steven Lewis
"Beth and Richard are so great to work with. They always go above and beyond with any issues."
We responded:
"Thank you, Steven! I'm glad to know that Beth and Richard have been able to assist you effectively. Their dedication to going above and beyond is truly appreciated."
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Rebecca Hale

January 27, 2025

5  out of  5
rating by Rebecca Hale
"This office came through again! This time, “ thank you, Richard!”"
We responded:
"Thank you, Rebecca! I'm glad to hear that Richard was able to assist you once more. We appreciate your continued support and are here for any future needs or questions you may have."
Profile photo of Paolo Domingo

Paolo Domingo

January 21, 2025

5  out of  5
rating by Paolo Domingo
"Jen helped me with all my inquiries and was very pleasant to talk to."
We responded:
"Thank you, Paolo, for sharing your experience! I'm glad Jen was able to assist you with your inquiries and make the process enjoyable. If you need further assistance, feel free to reach out to our office."
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Angie McLellan

December 31, 2024

5  out of  5
rating by Angie McLellan
"The best State Farm office I have worked with."
We responded:
"Thank you, Angie! I'm happy to know that you consider our office the greatest you've worked with. If you need assistance, feel free to reach out. We're here to help!"
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Heather

December 30, 2024

5  out of  5
rating by Heather
"So glad I had Jennifer look at my insurance. She saved me lots of money! Richard is also amazing! I wish I would of called sooner. The process was so smooth! Highly recommended!"
We responded:
"Thanks so much Heather !!! We are so happy to have you as a customer !💜"
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Carl Carpenter

December 12, 2024

5  out of  5
rating by Carl Carpenter
"Jenn Esquibel helped make the process of signing up a breeze. She answered all of my questions and made certain I had the proper coverage I need. I would highly recommend this office. Thank you Jenn and Beth!"
We responded:
"Thank you, Carl, for your wonderful feedback! I'm happy to know that Jenn could assist you in making the sign-up process smooth and ensuring you have the right coverage. We are grateful for your recommendation. If you have any more questions or need further assistance, feel free to reach out!"
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R.A. McLeod

December 11, 2024

5  out of  5
rating by R.A. McLeod
"I’ve been with Beth Bales and her team for probably close to 15 years now. I’ve always experienced friendly, attentive, efficient service! Richard just helped me out with an issue and I couldn’t be happier!"
We responded:
"Thank you, Ruthie, for your wonderful feedback! I'm thrilled to hear that you've consistently experienced friendly and efficient service with us. Richard and the team are always here to help, and we're grateful for your trust in us. If you ever need anything else, don't hesitate to reach out."
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Sam Duran

November 21, 2024

5  out of  5
rating by Sam Duran
"Very responsive customer service and competitive rates. Highly recommend!"
We responded:
"Sam, thank you for your wonderful review! I'm happy to know you found our customer service responsive and our rates competitive. Your recommendation means a lot to us. - Beth Bales - State Farm Insurance Agent, Greenwood Village, CO"
Profile photo of Andrew Acosta

Andrew Acosta

November 20, 2024

5  out of  5
rating by Andrew Acosta
"Awesome customer service! Richard was very helpful when I was in a pinch. He got the issue taken care of instantly with no issues. Wonderful place with affordable insurance!"
We responded:
"Andrew, thank you for your fantastic review! I'm glad Richard could assist you promptly and effectively when you needed it most. It's wonderful to know you find our insurance both affordable and our service top-notch. We appreciate your support and look forward to helping you with any future needs. - Beth Bales - State Farm Insurance Agent, Greenwood Village, CO"
Profile photo of Tammi Hoerner

Tammi Hoerner

November 13, 2024

5  out of  5
rating by Tammi Hoerner
"Beth and her team are absolutely fabulous! I'm so glad I found them. They are highly knowledgable, understand their products, and have saved us a lot of money. Every time we have a change, the attention to detail and care that they give is exceptional. We are huge fans!"
We responded:
"Tammi, thank you so much for your wonderful review! I'm really glad that you found our team and that we've been able to help you save money. It's great to know that our attention to detail and care have made a positive impact on your experience. We truly appreciate your support and are always here for any changes or questions you might have in the future. - Beth Bales - State Farm Insurance Agent, Greenwood Village, CO"
Profile photo of Cole Farmer

Cole Farmer

November 5, 2024

5  out of  5
rating by Cole Farmer
"Beth and her team are very professional and courteous. Whenever I need assistance they are prompt to respond. I've been very satisfied with the service I've received for the 2+ years as a client. I highly recommend!"
We responded:
"Cole, thank you for your kind words! I'm glad to know that you find our team professional and courteous. It's wonderful to hear that we've been able to assist you promptly over the past 2+ years. Your recommendation means a lot to us. If you ever need anything, we're here to help! - Beth Bales - State Farm Insurance Agent, Greenwood Village, CO"
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Julia Ullmann

November 1, 2024

5  out of  5
rating by Julia Ullmann
"I recently moved to the area and Jen was able to help me set up auto insurance quickly and easily. She answered all of the questions I had; super happy with the experience!"
We responded:
"Julia, thank you for sharing your experience! I'm glad Jen could assist you with setting up your auto insurance so smoothly. It's wonderful to know she answered all your questions and made the process easy for you. If you need any further assistance, our office is always here to help. - Beth Bales - State Farm Insurance Agent, Greenwood Village, CO"
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Mel W

October 24, 2024

5  out of  5
rating by Mel W
"Richard was extremely helpful and was able to assist and explain everything to me!"
We responded:
"Mel, thank you for your wonderful review! I'm glad Richard was able to assist you and provide clear explanations. We appreciate your feedback and are here for any future needs you may have. - Beth Bales - State Farm Insurance Agent, Greenwood Village, CO"