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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gregory Waldrop

Gregory Waldrop

August 12, 2026

5  out of  5
rating by Gregory Waldrop
"Responsive. Professional. Personal. Highly recommend this office."
We responded:
"Thank you, Gregory! I'm happy to hear you found our office responsive, professional, and personal. Your recommendation means a lot to us. Let us know if we can help with anything else!"
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Philip Kutner

August 10, 2026

5  out of  5
rating by Philip Kutner
"Beth is terrific to work with. Always responsive in taking care of all my needs."
We responded:
"Thank you Philip! I appreciate your kind words! We are always here for you!"
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ITYWHAT

August 5, 2026

5  out of  5
rating by ITYWHAT
"I have been a State Farm customer since I was 16. That was over 60 years ago. I have always had great agents. Beth and her office have been my agents for years and have always been awesome. I highly recommend them to anyone looking for great agents. They will take good care of you."
We responded:
"Thank you so much for your kind words. We appreciate you and are grateful to have you as a long time customer !"
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Paulo Farias Junior

July 29, 2026

5  out of  5
rating by Paulo Farias Junior
"Fantastic service! They work incredibly quickly and pay close attention to every detail. Richard and Jenn are always there to assist me with anything I require. I wholeheartedly suggest them!"
We responded:
"Thank you so much Paulo!
We appreciate you! "
Profile photo of Alicia Petoia-Carlson

Alicia Petoia-Carlson

July 28, 2026

5  out of  5
rating by Alicia Petoia-Carlson
"Thank you very much, Kristina was efficient and very helpful."
We responded:
"Alicia, thank you for taking the time to leave us a review! I'm glad to hear that Kristina was able to assist you efficiently. We appreciate your feedback and are here if you need anything else!"
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Natalie Mariz

July 15, 2026

5  out of  5
rating by Natalie Mariz
"This team is EXCELLENT. Always open ear quick resolution to any requests. I appreciate each of you. Thank you."
We responded:
"Natalie, thank you for taking the time to leave us a review! I'm happy to hear that our team has been able to provide quick resolutions and attentive service. We appreciate your kind words and support. Let us know if we can help with anything else!"
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LURKIEL YERLINE

July 13, 2026

5  out of  5
rating by LURKIEL YERLINE
"THE BEST.. 100% recommended"
We responded:
"Lurkiel, thank you for the 5 stars! I'm happy to know you feel confident recommending us. We're here if you need anything else!"
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Ida Trujillo

July 8, 2026

5  out of  5
rating by Ida Trujillo
"We have been happy so far, we will stay with the as long as the price continues to be good!!"
We responded:
"Ida, thank you for taking the time to leave us a review! I'm glad to hear you're happy with our services and pricing. We're committed to keeping things that way. Let us know if we can help with anything else!"
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LaQuita Russell

July 1, 2026

5  out of  5
rating by LaQuita Russell
"What do I say or where do I even begin to tell you of the greatness of the Beth Bales State Farm office? They are truly a God sent. The level of service that I have received over the years is truly unmatched. They are a wonderful group and I would not dream of taking my business elsewhere. Happy to be a part of the family."
We responded:
"Thank you, LaQuita, for your wonderful review! I'm so happy to hear that you feel like part of our office family and that our service has made such a positive impact over the years. We truly appreciate your kind words and your continued trust in us. Let us know if we can help with anything else!"
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jane okeefe

June 11, 2026

5  out of  5
rating by jane okeefe
"Great customer service. I actually get to speak to live a person if I need to!"
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Frank Porter

June 9, 2026

5  out of  5
rating by Frank Porter
"so rewarding to talk to a REAL LIVE PERSON! NOT an AI ROBOT"
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Nicky W

May 27, 2026

5  out of  5
rating by Nicky W
"I've been a customer of Beth's for years. Her office and staff are excellent; helpful, knowledgeable, courteous and prompt. I can't recommend them enough. Great to do business with and will continue to work with her office for another many years!"
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Krysta Monique

April 20, 2026

5  out of  5
rating by Krysta Monique
"I love doing insurance here. I switch from being loyal to a different location because i wasn’t given the same loyalty in return. When asking for help i would be left ignored. This company is there. Even when my child was in the hospital, they cared and gave me the patience i needed. They are always finding ways to help—ways i didn’t when know were an option"
We responded:
"Thank you for your wonderful feedback, Krysta Monique! I'm so happy to hear that you feel supported and valued with us. It's important to us that we are there for you, especially during challenging times. If you ever need anything else, please feel free to reach out. Thanks for choosing us!"
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Loree Klinger

March 13, 2026

5  out of  5
rating by Loree Klinger
"I talked to Christina, very nice lady. She helped me immensely. She is very nice. That is a big plus these days"
We responded:
"Thank you for your review, Loree! I'm delighted to hear that Christina provided you with such helpful and friendly service. It's wonderful to know her kindness made a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Tegan Flores

Tegan Flores

March 9, 2026

5  out of  5
rating by Tegan Flores
"Beth Bales and her team (shout out to Kristina Sais!) are the best State Farm team out there! It’s really night and day difference from the previous support I received from another State Farm agent/partnership.

I love the ease of being able to text the team any and all questions I have. They help me when I need policy questions answered or need policy updates. I have trusted them with my car, home, and rental policies.

Thank you to the Bales team!!!"
We responded:
"Thank you, Tegan! I'm so happy to hear that you find our team, especially Kristina, helpful and responsive. It's great to know that texting us makes things easier for you. We appreciate your trust in us with your car, home, and rental policies. If you ever have more questions or need assistance, feel free to reach out anytime!"
Profile photo of Lisa Romero

Lisa Romero

February 1, 2026

5  out of  5
rating by Lisa Romero
"Great Customer Service! Jenn was very patient and knowledgeable in helping me understand an ongoing billing issue."
We responded:
"Thank you, Lisa! I'm happy to hear that Jenn provided you with such patient and knowledgeable assistance. We strive to offer excellent customer service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Brooke Ryan

December 3, 2025

5  out of  5
rating by Brooke Ryan
"I worked with Jenn Esquibel and she was phenomenal! Super nice, explained everything perfectly, answered all of my questions and was always quick to respond. Working with her was amazing!"
We responded:
"Thank you, Brooke! I'm so happy to hear about your experience with Jenn. She truly goes above and beyond to ensure everything is clear and all questions are answered promptly. We appreciate your feedback and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Durgesh Singh

November 4, 2025

5  out of  5
rating by Durgesh Singh
"Very supportive and helpful staff , Appreciate"
We responded:
"Thank you, Durgesh Singh! I'm happy to hear that our staff was supportive and helpful. Your appreciation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Lauren Taylor

Lauren Taylor

October 22, 2025

5  out of  5
rating by Lauren Taylor
"We have been working with Beth and her team for a couple years now and they have been fantastic! They always help me get the lowest rates and are great advisors. They always get back to me in a timely manner! Couldn’t recommend them more!"
We responded:
"Lauren, thank you for your wonderful feedback! I'm so happy to hear that you’ve had such a positive experience with Beth and the team. It's great to know that their advice and prompt responses have been valuable to you. If there's anything else we can do for you, just let us know!"
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Audra Carroll

October 17, 2025

5  out of  5
rating by Audra Carroll
"I should've switched insurance carriers sooner! They've gone above and beyond answering any questions or resolving any issues. Great experience all around!"
We responded:
"Thank you, Audra! I'm happy to know you had a great experience with us. Our team is committed to providing exceptional service and addressing any questions or concerns you may have. Let us know if there's anything else we can assist you with!"
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patrick romero

October 2, 2025

5  out of  5
rating by patrick romero
"I would recommend working with this team any day of the week. Thank you for having my back."
Profile photo of Shannon Carter

Shannon Carter

October 1, 2025

5  out of  5
rating by Shannon Carter
"My parents were moving from California and we worked with a broker to identify the best homeowners and car insurance policies for them. Beth Bales office was amazing at identifying the right coverage. More importantly, their service and responsiveness was excellent. I even changed my own agent to Beth Bales' office based on the service they provided in getting my parents set up with their new policies."
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Jeremiah Sparks

October 1, 2025

5  out of  5
rating by Jeremiah Sparks
"Love these peolpe, been using them for years. Couldn't ask for better place!"
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Allison Prigmore

August 12, 2025

5  out of  5
rating by Allison Prigmore
"Great company with great prices!"
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Kevin & AJ

August 12, 2025

5  out of  5
rating by Kevin & AJ
"Alivia was wonderful in helping us switch from our previous insurance policy to State Farm. She was very communicative, promptly followed up on questions and even helped us save additional money by adding products and starting our policy before rate changes took effect. We look forward to working with her in the future."